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Conference Call Services: An Alternative Way Of Training People

by George H. Purdy

In the business world, training seminars are often used by organizations to develop the skills needed by both the workforce and the management team. There are many kinds of seminars offered, some of which help develop the personalities of the participants, and some which focus on team-building. Others aim to develop the knowledge and skill competency of the participants, usually focusing on a particular technology, such as Visual Basic Programming.

A typical seminar setup starts up with the selection of an appropriate venue where the participants gather and are supervised by the trainer. LCD projector are used to project the seminar materials while the trainer elaborates them. The trainer is usually a person who has extensive experience on the topic being handled, but sometimes the complexity of the topic requires the presence of an more experienced senior resource person for providing expert inputs on the subject area.

Conference calls can be used should anyone be unable to appear in person. Experienced persons may still be available to provide important training information during the seminar by use of the conference call services. Conference calls are ideal when the need arises for the expert advice of multiple people in different areas of the world at the same time.

A more extreme training set-up would be a seminar conducted to a group of participants who are not physically present. At a particular date and time, these participants will contact the training organization and the training will then be conducted using the conference call services of the organization. Distant resource persons can also be invited to participate in this activity. With this decentralized set-up of training instruction, the training organization is able to extend its reach to a wider audience.

The training organization, however, must make sure that the quality of instruction is not degraded by this set-up. Materials should be delivered beforehand to seminar participants. Supplementary means of communications like e-mails must be made available to participants in order to encourage their participation, thereby, gaining more from their experience.

A training organization which utilizes conference call services, is able to attract and utilize knowledge from participants not only in its immediate vicinity, but from distant locales. Aside from this obvious benefit, it enables them to tap into a pool of experienced resource persons who they would otherwise be unable to reach. This set-up could, therefore, provide a more enriching learning experience for all.

In sum training seminars helps in individual career development. Seminars can be traditional seminar or seminar can be done in an advanced way by using conference call services. Conference calls helps in contacting those people who can't be present otherwise. Like people who are important for the seminar point of view but cant be present. So this technique helps in conducting a seminar in a more advanced way by including distant people from distant location. And finally seminar conducted by using call technique helps in getting training from many experienced people who are from distant location.

Published May 16th, 2007

Filed in Management

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